livechat 7meter Casino & Sportsbook Terms

We at livechat 7meter operate a sportsbook and casino platform serving users in supported jurisdictions. These terms outline the conditions under which we provide access to football markets (Liga 1, Piala AFF, Champions League), live-dealer tables, slot games, esports coverage, and related entertainment services. By opening an account on livechat 7meter, you agree to abide by the policies set out here.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited. These terms apply to all account holders accessing livechat 7meter via web browser, mobile app, or any other platform we support.

This page describes account requirements, deposit and withdrawal procedures, bonus conditions, dispute resolution, and your rights as a user of livechat 7meter. For questions about specific policies, our support team is available through documented contact channels in English.

Account opening and user obligations

Eligibility and account creation

We require all users to be at least the legal age of majority in their jurisdiction before opening an account on livechat 7meter. You must provide accurate personal information—government-issued ID, proof of address (utility bill or bank statement dated within three months), and date-of-birth confirmation. We verify this information during the account-opening process and may request additional documentation if discrepancies arise. False or misleading information may result in account closure and forfeiture of any balance.

Account security and password management

You are responsible for maintaining the confidentiality of your login credentials. We do not store your password in plaintext; we store only encrypted hashes. If you suspect unauthorized access to your livechat 7meter account, contact our support team immediately. We can revoke active sessions, reset your password, and assist with account recovery. Do not share your login details with third parties. We do not ask for passwords via email or chat; any such request is fraudulent.

Verification and KYC (Know Your Customer)

We enforce Know Your Customer (KYC) standards as a condition of account access and withdrawal eligibility. Before you withdraw funds from your livechat 7meter account, we confirm your identity through verified documentation. This process may take 1–2 business days depending on document quality and submission timing. We do not release funds without successful KYC verification. Users who fail to provide required documents within specified windows may have their accounts restricted.

Account age requirement

All users must be the legal age of majority in their jurisdiction (typically in most regions).

KYC verification window

We complete identity verification within 1–2 business days of receiving valid documentation.

One account per person

We enforce a single-account policy; duplicate accounts may be closed and balances forfeited.

Jurisdiction compliance

Users must verify that their jurisdiction permits access to our services; we do not operate in jurisdictions where wagering is prohibited.

Deposits, withdrawals, and bonus terms

Deposit methods and processing

We accept deposits via multiple payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer (mobile banking, local payment, online payment, e-wallet). Deposits are credited to your livechat 7meter balance immediately upon transaction confirmation. We do not charge deposit fees. Minimum and maximum deposit amounts are displayed at checkout; these limits may vary by payment method. Deposits are non-refundable once confirmed—if you deposit by error, contact our support team to discuss reversal eligibility.

Withdrawal eligibility and processing

We process withdrawal requests from verified accounts only. Before your first withdrawal, you must complete KYC verification (ID, proof of address). Withdrawals use the same payment methods available for deposits. Processing times vary by method: e-wallet withdrawals (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) typically complete within 1–3 business hours; bank transfers (online payment, e-wallet, mobile banking, local payment) may take 1–2 business days. We do not guarantee fixed withdrawal times; processing depends on payment provider confirmation windows. Withdrawn funds are final and non-reversible once confirmed by the recipient bank or e-wallet provider.

Bonus terms and conditions

We may offer promotional bonuses (welcome offers, reload bonuses, free spins on slot titles) from time to time. Any bonus on livechat 7meter carries specific terms: eligible payment methods, wagering requirements, time windows, and maximum-cashout caps. We disclose these terms clearly before you claim the bonus. Bonuses do not constitute guaranteed earnings—they are promotional credits subject to our terms. If you claim a bonus and later fail to meet the specified conditions, forfeited bonus funds do not transfer to your withdrawable balance. We reserve the right to suspend or withdraw bonus offers at any time.

Wagering requirements and bonus wagering

When we offer a bonus on livechat 7meter with wagering requirements (e.g., "20x wagering required"), you must place qualifying bets totaling that multiple of the bonus amount before withdrawing bonus-funded winnings. Wagering counts only bets placed on eligible markets (typically sportsbook and live-casino; slots may have different contribution rates). Once wagering is complete, bonus funds convert to withdrawable balance subject to any maximum-cashout limits specified in the terms. If you do not complete wagering within the specified timeframe (typically 14–30 days), the bonus expires and forfeited funds are removed from your account.

Market settlement and disputes

We settle sportsbook markets (Liga 1, Piala AFF, Champions League, and other tournaments) based on official results from the relevant sports body. If a market is voided (match abandoned, result disputed), bets are refunded at odds of 1.0 (stake returned). If you believe a market was settled incorrectly, contact our support team with evidence within 7 days of settlement. We review disputes with reference to official sources; our decision is final. Live-casino and slot outcomes are determined by certified random-number generators; no manual adjustment is possible.

Prohibited conduct and account suspension

We reserve the right to suspend or close your livechat 7meter account if we detect prohibited conduct: duplicate accounts, use of automated betting tools, match-fixing involvement, fraud, money laundering, or breach of these terms. If your account is suspended pending investigation, your balance is frozen until resolution. If we determine violation occurred, we may close your account permanently and forfeit your balance. Users retain the right to dispute account closure through our formal dispute-resolution process (see below).

Dispute resolution and complaints

If you have a complaint about our service on livechat 7meter, contact our support team through documented channels in English. We acknowledge complaints within 24 hours and aim to resolve within 7 business days. If you are dissatisfied with our response, you may escalate to our formal complaints procedure, which documents your grievance, reviews the case independently, and issues a final decision within 14 days. If you remain unsatisfied, you may seek recourse through your local financial regulator or consumer protection agency (applicable in your jurisdiction only).

Liability and disclaimers

We provide livechat 7meter services on an as-is basis. We do not guarantee uninterrupted access, error-free operation, or specific payout outcomes. We are not liable for losses resulting from system downtime, payment-provider delays, network failures, or force majeure events. Your use of livechat 7meter is at your own risk. We limit our liability to the amount of your most recent deposit; in no case are we liable for indirect, consequential, or punitive damages. These disclaimers apply to the maximum extent permitted by your jurisdiction's law.

Privacy and data protection

We collect personal information (name, email, ID, address, payment details) solely for account verification, payment processing, and fraud prevention. We do not sell or share your data with third parties except payment providers and legal authorities (if required by law). We encrypt all personal information in transit and at rest using AES-256 or equivalent standards. For detailed information about how we handle your data, see our Privacy policy page.

Jurisdiction and applicable law

Our services are available only where local law permits. These terms are governed by the law of the jurisdiction in which livechat 7meter is registered and operated. Users are responsible for verifying that access complies with their own jurisdiction's law. We do not offer services in jurisdictions where online wagering is prohibited by statute. If any provision of these terms is unenforceable in your jurisdiction, that provision is severed, and the remaining terms remain in force.

These terms were last updated in the current year and remain subject to change at our discretion. We notify users of material changes via email and by updating the published terms on livechat 7meter. Your continued use of our platform after updates indicates acceptance of revised terms.

For additional questions about our terms, account management, deposits, withdrawals, or bonus policies on livechat 7meter, contact our support team through the documented channels available in English during standard business hours. We are committed to transparent, fair operation and swift resolution of user concerns.